Frequently Asked Questions
Fruits will create a healthier workplace, energise your staff, and boost office morale. Simply put, a fruit subscription box service is a cost-effective way to facilitate high work productivity.
What you might save in cost, we believe you make up for with time. Let us ensure that everyone in the office always has a variety of ready-to-eat fruits without having you lift a finger (or all your fingers realistically).
Our boxes boast a wide variety of staple and seasonal fruits, specially picked so that there’s something for everybody, but never boring.
We finalise orders by Friday 12pm. If you would like to pause for the time being, simply manage your subscription by logging into your account before the cut-off. Go to "Subscriptions" > "Manage" > "Pause".
Nope! We choose the fruits with this in mind, so it’s only going to be fruits that can be easily eaten.
Then we will deliver the fruits on Tuesday, or the next earliest workday.
Inclement weather includes Tropical Cyclone Warning Signal No. 8 (or above), and Black Rainstorm Signal.
In the unlikely event that you receive damaged fruit on delivery, we kindly request that you capture a photograph and send it to us via email or Whatsapp.
We meticulously hand-pick before packing our boxes, but we do recommend putting more perishable fruits (such as berries) in the fridge, especially in hot Hong Kong summers!
We are committed to providing you with the best fruits, and will gladly include additional fruits at no extra cost in your next delivery.
We are truly sorry to hear that you are considering cancelling. If you have made up your mind, you can proceed by logging into your account, then go to "Subscriptions" > "Manage" > "Cancel".
Your feedback matters to us greatly. If you could spare a few moments to share the reasons behind your decision to cancel, it would be invaluable in helping us enhance our offerings and serve you better in the future.
We are actively working on introducing this feature in the near future. We truly value your input and would appreciate any suggestions or requests you might have. Do reach out to us, and we will be more than happy to explore potential customizations that could enhance your experience with our products.